Step to Coordinating Your Water Damage

5/22/2018 (Permalink)

call us today at 757-229-3442 or toll free at 1-800-889-5002

Water damages initially have more going on behind closed doors than you think.

1. The loss occurs, water is flowing from unknown source or visible source

2. You call SERVPRO or your Insurance company, that then, gives you SERVPRO’s number

3. SERVPRO then walks you through a few questions, a main one being have you turned off the source of damage. If the answer is you can’t turn it off yourself, we set up a plumber or other professional to turn off the damage causing source

   We will also asked how many rooms are affected, what type of flooring each room has, are walls or ceilings affected as well

4. Meanwhile our 24/7 on call company sets a crew in route towards your loss with a ready truck that has been preloaded with all the equipment needed to take care of your loss

5. When arriving an authorization to perform services is signed

6. After that our crews go to work drying out your home or buildings

Need Help? Call us today at 757-229-3442 or toll free @ 800-889-5002!