Recent Water Damage Posts

Tips While You Wait - Water Damage

3/31/2021 (Permalink)

Sometimes it takes homeowners or business owners as soon as few minutes to a few days to notice. So here are some tips to help you while you wait for our crews. These tips are for clean water sources such as cold supply lines, etc.:

  • Shut off the water source if possible or contact a professional to do so.

  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water as electrical shock hazards may exist.

  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.

  • Move any painting, art objects, computers, documents and other valuable items that may be sensitive to moisture.

  • Remove and prop up wet upholstery cushion to allow more even drying.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.

  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.

  • Do not turn on ceiling fixtures if ceiling is wet: don’t enter rooms where ceiling are sagging from retained water.

Experiencing water damage? Give SERVPRO of York, James City County, and Poquoson a call at 757-229-3442.

Poquoson Residents: We Specialize in Flooded Basement Cleanup and Restoration!

3/17/2021 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Poquoson basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today – 757-229-3442

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of York, James City County, and Poquoson and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready to Help 757-229-3442

How to Prevent Your Pipes From Freezing

2/13/2021 (Permalink)

These Five Tips Can Keep Your Pipes From Freezing This Winter!

  1. Allow the faucet to drip:When pipes freeze, the pressure created by the blockage and faucet causes the pipe to burst. Allowing the faucet to be open and drip will relieve pressure in the system. If the faucet has both hot and cold water pipes, turn both handles slightly so that each pipe is open. If it is a single-handle faucet, turn it to warm.
  2. Keep the Heat On:Always keep the heat on in your home to keep your pipes warm and prevent the water from freezing. If you leave for a long period of time, keep your home between 50-55 degrees. 
  3. Apply Heating Tape:There are two types of heating tape for water pipes. One turns on and off by itself when it senses that heat is needed. The other type requires a plug when heat is needed. Heating tape acts as an electrical blanket for pipes during cold spells. These can be very useful when you do not want to think about keeping your faucets dripping. However, much like space heaters, these products can be dangerous so you must use safety precautions.
  4. Seal Up Cracks and Holes:Seal the gaps and holes that are letting cold air where pipes run through walls or floors. You can use spray foam insulation or caulk to fill the gaps. If possible, it is best to seal the holes on both the interior and exterior side of wall or floor.
  5. Add Extra Insulation:Pipes that are located in attics or basements that may not be insulated will likely require extra insulation to keep them warm. Pipes can be fitted with foam rubber or fiberglass sleeves to help decrease the chances of freezing. 

Give SERVPRO of York, James City County and Poqouson a call if you experience any water damage due to frozen or burst pipes. 757-229-3442.

Phil Saw His Shadow

2/4/2021 (Permalink)

Are you ready for six more weeks of winter?

Punxsutawney Phil has been predicting whether we will have an early spring or a longer winter for over 100 years. On February 2, 2021 he saw his shadow and predicted that the season may not be changing anytime soon.

What does that mean for York, James City County and Poquoson?

This means that we should be prepared just like we were previously. Winter weather comes with a handful of issues for homeowners and business owners alike. One of the most troubling can be frozen pipes. Pipes freeze at temperatures as low as 20 degrees Fahrenheit.

Why Are Frozen Pipes Dangerous?

In some cases, the frozen pipes result in an ice blockage that creates a build up of pressure in your pipes. When this builds up becomes too much the pipe can eventually burst. A burster pipe can result in serious water damage. If left untreated can cause mold.

Do not worry, if you run into any issues due to a frozen pipe give us a call at 757-229-3442. SERVPRO of York, James City County and Poquoson has dedicated team members ready to make it look “Like it never even happened.”

James City County's 24 Hour Emergency Water Damage Service

2/1/2021 (Permalink)

SERVPRO of York, James City County, and Poquoson is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - SERVPRO of York, James City County, and Poquoson

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of York, James City County, and Poquoson has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of SERVPRO of York, James City County, and Poquoson

SERVPRO of York, James City County, and Poquoson specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Give us a call at 757-229-3442.

Water Damage Timeline

1/25/2021 (Permalink)

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of York, James City and Poquoson

SERVPRO of York, James City and Poquoson specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you need any help with water damage up give SERVPRO of York, James City and Poquoson a call.

757-229-3442.

3 Tips for Homeowners to Prevent Water Damage

11/20/2020 (Permalink)

While some water loss situations are unpreventable there are still ways to prevent others. Here are a few tips to prevent water damage in your home.

  1. Regularly check on in home appliances. Water heaters over time occasionally begin to rust and then leak. Dishwasher, washing machines, and refrigerators often have wear and tear on the water lines resulting in a leak and ultimately water damage.
  2. Test your sump pump. Sump pump failure is a very common cause for water damage and one that here at SERVPRO of York, James City and Poquoson get calls about frequently. It is generally recommended to check the sump pump once a year.
  3. Check your roof. Visual checks of the roof allow for the prevention of rain water creeping in. Any signs of cracks, curling or missing shingles should be fixed as soon as possible to prevent any further serious damage.

It is also extremely important to note where your main water valve is located. During a leak it may be necessary to have to turn your water off having the knowledge of where your main water valve is will save you in the long run.

In case of any water damage call us today! SERVPRO of York, James City and Poquoson offers 24 Hour Emergency Service just for our customers so any issue can be “Like it never even happened.” We are waiting by the phones 757-229-3442.

ERP

8/7/2019 (Permalink)

Considering creating an Emergency Ready Profile (ERP) with a skilled SERVPRO technician. Your business needs to be prepared in case of an uncontrollable emergency. SERVPRO now offers a free app that allows you to create a profile for what you would do during a fire and water damage.

The app allows for SERVPRO to be able to accurately provide your business with a personally created plan. Questions include: where the water, electrical, gas, and computer server shut offs are located in you building. It also houses the contact information for key members in the company that would need to be contacted in case of an emergency.

SERVPRO of York, James City County, and Poquoson will send out a technician to get a very detailed and accurate approximation on the best way to protect your commercial business from any future water or fire damage.

Give SERVPRO of York, James City County, and Poquoson a call at 757-229-3442.

Water Damage - tips while you wait

8/7/2019 (Permalink)

When water damage happens you could know about it a few minutes or days after it starts. So here are some tips to help you while you wait for our crews to reach your property if the water source is clean:

  • Shut off the water source if possible or contact a professional to do so

  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water as electrical shock hazards may exist.

  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushion to allow more even drying

  • Move any painting, art objects, computers, documents and other valuable items that may be sensitive to moisture

  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining

  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner

  • Do not turn on ceiling fixtures if ceiling is wet: don’t enter rooms where ceiling are sagging from retained water

Damage from Water?

5/22/2018 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. We have the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measureable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. We will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by us:

  • Moisture Sensors

  • Moisture Meters

  • Thermo hygrometers

  • Ultra Low-Volume Foggers

  • Thermal Foggers

Read our next blog to see what these tools do.

What goes into a Water Damage

5/22/2018 (Permalink)

Fallen ceilings caused by water damage

A pipe burst in the attic of an older woman's home while she was away on vacation. When she returned her home was completely flooded. The homeowner had no idea how long the pipe had been dumping water into her whole house.  There was standing water at least an inch deep throughout the main level. This was after the water had traveled from the third story attic through the second story of the house saturating all the ceilings and walls.

Thankfully the woman’s daughter knew exactly who to call when her insurance company let her choose the restoration company to take care of her mother’s loss. SERVPRO was out onsite the morning of their return home. Our crews quickly went to work extracting the standing water. Putting equipment into place to start the structural drying of the home. Cleaning up debris as ceilings were falling due to the weight of the drywall being water saturated with water.

The contents from the home was cleaned and packed away while the restoration of her home was going on. The carpet and flooring had to be demoed as everything was ruined by the standing water.

Even though there was demo happening most people would ask why it is necessary to have drying equipment on site? When demoing a whole house water damage that had been sitting for a long period of time you remove the ruined materials: drywall, tile, hardwood, baseboards, and so on. Once the saturated materials are removed SERVPRO dries the framing other materials that are savable. With drying the materials that are left in the house SERVPRO can help insure that mold will not be an issue once the home is put back together; with hanging drywall and replacing flooring.

Step to Coordinating Your Water Damage

5/22/2018 (Permalink)

Water damages initially have more going on behind closed doors than you think.

  1. The loss occurs, water is flowing from unknown source or visible source

  2. You call SERVPRO or your Insurance company, that then, gives you SERVPRO’s number

  3. SERVPRO then walks you through a few questions, a main one being have you turned off the source of damage. If the answer is you can’t turn it off yourself, we set up a plumber or other professional to turn off the damage causing source

  4. Meanwhile our 24/7 on call company sets a crew in route towards your loss with a ready truck that has been preloaded with all the equipment needed to take care of your loss

  5. When arriving an authorization to perform services is signed

  6. After that our crews go to work drying out your home or building