Recent Why SERVPRO Posts

Best Equipment

5/13/2022 (Permalink)

When we are called to a flooded space, it is essential to be able to rapidly determine the extent of water damage in the home or business.

Getting your home or business dry is imperative in the aftermath of water damage. With excess moisture mold and mildew can develop and bacteria can multiply. That’s why SERVPRO of York / James City County / Poquoson uses moisture meters during and after completion of water remediation work to ensure that structures are properly dried.

Moisture meters can reach areas that may be overlooked or not considered as being affected by moisture. These include areas such as basement walls, spaces between layers of drywall, concrete subfloors, and beneath carpet and tile. Identifying potential damage to these lesser-suspected areas can save thousands of dollars in reconstruction later.

SERVPRO of York / James City County / Poquoson provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Be prepared, Know the warning signs of mold in your home

5/6/2022 (Permalink)

As summer weather continues to heat up in our area, you may begin to notice signs of mold in your home. Read below to get a step ahead of these signs and stop mold growth before it becomes a major, and costly problem.

Leaks or Past Water Damage
If you have experienced recent or past water damage, or if you notice there is a current leak in your home, mold growth may have taken place. Mold grows in dark; moist environments and a leak can provide enough moisture for mold growth. Additionally, past floods can contribute to mold growth. To prevent water damage from turning into mold, act quickly to dry up any leaks or spills and if it is major damage, contact a professional remediation company, such as SERVPRO, to clean it up fast.

If you notice a musty odor, especially one coming from a basement or crawlspace, this is a very good indicator of mold. Even if you can’t see any discoloration, the smell could be coming from behind the flooring or walls where you can see it. By the time you can smell it, steps should be taken to inspect for mold and then clean or remove and affected materials.

Customer Satisfaction

2/23/2022 (Permalink)

5 stars We strive for excellent service

It’s a great day at SERVPRO of York, James City County & Poquoson we are proud of the reviews we receive from our customers. We strive for excellency and 5-star reviews in everything we do.

Here are some recent reviews from google.

SERVPRO has given me the attention I needed during this time. Throughout the many interactions with the office staff and the onsite crew everyone was patient!

SERVPRO always goes above and beyond to take care of their clients. The staff is always friendly and they are always willing to explain each step of the process. We appreciate their hard work!

Call us today!

When you need emergency services for your home or business, we are only a call away.

757-229-3442 or toll free 1-800-889-5002

Can mold grow on any surface?

12/16/2021 (Permalink)

mold Call us today if you suspect mold at 757-229-3442

Yes! If the conditions are right mold can grow on any surface.

How to know if you have mold in your home

  • smell

If mold is present, you can smell it, if the smell is worse in a certain room, then mold growth is present.

If you only smell mold when you use your HVAC unit then the mold source could be inside of the vents, ducts or the unit itself.

Mold growth in your home may cause some  issues. 

Places to look in your home for mold

  • Laundry Room
  • Window Seals
  • Refrigerator drain pans
  • Chimneys
  • Basements
  • Attics
  • Bathrooms
  • Dishes
  • Under Carpets
  • Toothbrush holder
  • Potted Plants
  • Outdoor/Indoor rugs/mats

Fact: There are thousands of known species of molds, They all require moisture for growth.

If you suspect there is mold in your home but are unable to locate it, have a professional inspect your home. Call SERVPRO of York, James City County & Poquoson today  at 757-229-3442 or toll free 800-889-5002!

Reference Fact:

Choose Us! Some Ask Why?

12/16/2021 (Permalink)

logo call us today at 757-229-3442

SERVPRO strictly adheres and lives up to our motto, “Like it never even happened.”

Our motto implies that we strive to make it seem like it was never dirty, like it never overflowed, like it never caught fire, like it never leaked, like it never smoldered – whatever the case, our mission is to make it “Like it never even happened.” No matter what “it” is.

Our brand is outspoken! Our brand is legendary. We have established a great relationship with the community. 

We want to improve engagement. 

We want to build a strong relationship with the community and our client. 

We want to capture attention. 

We want to improve brand recall! 

We want to tell you the why? Why this brand? Why this company? Why this service? 

Why this company/service? We have the key to success. We are experts on mitigation. We restore and resolve situations that the ordinary business may not have the knowledge or man power to do so. We train our guys effectively and thoroughly.

Testimonial From a customer: SERVPRO came to our home when our kitchen caught fire. This was the first time my wife and I had ever went through something like this. The technicians were professional and polite. The office answered all of our questions and made us feel like we were in good hands moving forward with the repairs to our home. Without SERVPRO I'm not sure what we would have done. I would highly recommend them to anyone that has to go through a disaster in their house.

Testimonial From A Customer: We are owners of a Townhouse in Williamsburg,Va we had a water damage and your team came out and immediately stated the cleanup process SERVPRO was extremely helpful in removing our furniutre and restoring it and returning it after our hardwood floors were complete. We can't say enough about SERVPRO and how pleased we are. They made this disaster easier to cope with Amanda was our contact person who was wonderful to put up with our calls and questions and scheduling the team to accomplish the various tasks. A special mention to the great team they were efficient, courteous and extremely helpful to us when we were very frustrated with this type of disaster. 

These customers resided in Williamsburg VA. We were so happy to receive this review! We try our best on every single job to achieve greatness. We love getting feedback and that includes the bad as well. We want to become better than we were yesterday. Reviews, communication and constructive feedback help us all in this process

Call us if you are ever in need. If you have any questions, concerns or want more knowledge about our franchise! 757-229-3442 or toll free 1-800-889-5002!

Natural Cleaning Products

12/13/2021 (Permalink)

natural cleaners Natural Cleaners

Although it is easy and relatively cheap to buy cleaning products today, here are some natural solutions you can use to bring a new fragrance into your home.

Coffee Grounds

I love a good cup of coffee in the morning, or any time of the day. Many do not think of coffee ground as a natural cleaning solution. As an air freshener, you can place new or used coffee grounds in a bowl or container and place in cupboards, car trunks, or the refrigerator for a fresh smell. You can sprinkle on vomit let it set and the coffee will absorb so you can easily vacuum or sweep up.

Baking Soda

One of the most versatile products for cleaning, baking soda can be used on almost anything to get rid of odors and clean up stains. My favorite hack for baking soda is to sprinkle on top of a egg, it will absorb it and you can sweep it up easier. You can also use a heavy amount of baking soda on your carpets, leave for a few hours and vacuum up late for a refreshed new smell and feel to your carpets. Sprinkle some at the bottom of the garbage can to get rid of the odors. Use half a cup of baking soda in two quarts of water to scrub down appliances, inside your fridge, and other surfaces like tiles, toilets, and showers.

Lemon juice is another natural substance that can be used to clean your home. High in citric acid, lemon juice is one of the best natural cleaners due to its low pH and antibacterial properties. It can be used to dissolve soap scum and hard water deposits, and it's great for shining brass and copper. Lemon juice can also be used to treat stains given its natural bleaching qualities, but that can also be a drawback. It's a good idea to test it out on a hidden area first.

Lemon cleaning applications include:

  • Mix lemon juice with vinegar or baking soda to make a cleaning paste.
  • Cut a lemon in half and sprinkle baking soda on the cut section of the lemon. Use the lemon to scrub dishes, surfaces, and stains.
  • Mix 1 cup olive oil with 1/2 cup lemon juice to use as a furniture polish for hardwood furniture
  • Put a whole lemon peel or orange peel through the garbage disposal—it freshens the drain and the kitchen.


Why SERVPRO of York, James City County and Poquoson

5/12/2021 (Permalink)

Stormy and Blaze SERVPRO CARES

Never fear. SERVPRO is here. Storm damage can be devastating. Heavy rains and winds can contribute to a great deal of damage to your York home. That is why our company has dedicated ourselves to being there for our customers when they need us the most. Rain or shine we are always open 24/7 to answer your calls.

As a homeowner or business owner it is important that you are aware of what range of storm damage your insurance policy covers. Policies usually cover against storm damage. Some include coverage of outside fences, garden sheds, gates and hedges while others may only include the home. At SERVPRO of York, James City County, and Poquoson we will make the process as seamless as possible with our trained staff.

Feeling overwhelmed? Set back and relax and allow SERVPRO to help in your time of need.

Experiencing any water or wind damage due to an unpredictable storm? Give SERVPRO of York, James City County, and Poquoson a call at 757-229-3442!

We Stand with Poquoson Business

5/5/2021 (Permalink)

Technician Disinfecting Call us today at 757-229-3442 or toll free at 800-889-5002 for a quote and scheduling options.

Combating COVID-19

SERVPRO of York, James City County, and Poquoson can help you stop the spread within your Poquoson business or home. Last Year many communities were greatly impacted and plagued by COVID-19. Resulting in the formulation of SERVPROXIDE. SERVPROXIDE is an EPA registered product that helps to protect local businesses, staff, customers, and families alike to regain sense of safety through disinfecting and sanitizing. Many  businesses have fought back through protecting their staff and customers using SERVPROXIDE application. The demand for SERVPROXIDE greatly increased in the winter months. SERVPROXIDE has several types of application options, most popular is our electrostatic fogger.

SERVPROXIDE is a one step germicidal disinfectant cleaner and deodorant designed for general cleaning, and disinfecting of hard, nonporous inanimate surfaces.

Electrostatic Fogging of SERVPROXIDE

SERVPROXIDE is an EPA registered product and using our electrostatic fogging equipment, it can be applied as a very fine mist. The fine mist is attracted to all hard surface areas, even the tightest of spaces. This helps to hit all hard-to-reach surfaces including all high-touch point areas such as: light switches, door handles, keyboards, desk chairs, countertops, and many more. These high-touch point areas are more likely to have come in to contact with the COVID-19 virus.

Conducting Proactive and Reactive Cleanings

We offer two types of sanitizing and disinfection options. Proactive Cleaning, this is determined by recognizing there was not been any knowledge of contamination from COVID-19 and is strictly preventative. Reactive Cleaning is conducted when there has been a confirmed active case of COVID-19 virus in the space, thus SERVPROXIDE is needed to be applied to help disinfect the virus upon contact.

Fast Response Times

Not only do we offer precautionary steps and reactive steps towards the fight against Coronavirus, but we also conduct wipe downs of all hard surfaces as an extra precautionary measure known as washing. Our team is available to give you quotes and an intended schedule for a professional sanitization or disinfection conducted by SERVPRO of York, James City County, and Poquoson crews and technicians.

Get a Quote. Call SERVPRO of York, James City County and Poquoson at 757-229-3442,  for a quote and scheduling options.

Property Management Damage in York, James City County, and Poquoson

2/20/2021 (Permalink)

trucks Call us today at 757-229-3442

When property managers need to get water damage removed quickly, SERVPRO of York, James City County, and Poquoson is here to make it “Like it never even happened.” Our team of quality technicians who focus on excellent service can help mitigate the damages. 

Property Management companies are a top priority for water mitigation services. Here’s an overview of our Emergency Damage Process Overview: 

One Hour: Within one hour from notice of loss, a SERVPRO of York, James City County, and Poquoson professional will contact you. 

Detailed Explanation: A trained, uniformed and equipped crew chief will walk you through the job process explaining what to expect. 

Pretesting: A SERVPRO of York, James City County, and Poquoson will pretest for restorability, working from the source of the damage outward. 

Cleaning and Restoration: Our team will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure the property is taken care of the first time. 

Final Walkthrough: After the work is completed, a final walk-through will be conducted to help ensure satisfaction. 

When it comes to water mitigation and property management, SERVPRO of York, James City County, and Poquoson will do what you need to get you back to business quickly.  

we will make it "Like it never even happened."

Give us a call 757-229-3422 or toll free at 1-800-889-5002!

We are Cleaning Experts

11/10/2020 (Permalink)

Certified: SERVPRO Cleaned Window Cling call us today at 757-229-3442

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of York, James City and Poquoson 757-229-3442 or toll free 1-800-889-5002

We make it "Like it never even happened."