Recent Why SERVPRO Posts
Property Damage in York, James City County & Poquoson
7/5/2024 (Permalink)
When property managers need to get water damage removed quickly, SERVPRO of York, James City County, and Poquoson is here to make it “Like it never even happened.” Our team of quality technicians who focus on excellent service can help mitigate the damages.
Property Management companies are a top priority for water mitigation services. Here’s an overview of our Emergency Damage Process Overview:
One Hour: Within one hour from notice of loss, a SERVPRO of York, James City County, and Poquoson professional will contact you.
Detailed Explanation: A trained, uniformed and equipped crew chief will walk you through the job process explaining what to expect.
Pretesting: A SERVPRO of York, James City County, and Poquoson technician will pretest for restorability, working from the source of the damage outward.
Cleaning and Restoration: Our team will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure the property is taken care of the first time.
Final Walkthrough: After the work is completed, a final walk-through will be conducted to help ensure satisfaction.
When it comes to water mitigation and property management, SERVPRO of York, James City County, and Poquoson will do what you need to get you back to business quickly.
we will make it "Like it never even happened."
Give us a call 757-229-3422 or toll free at 1-800-889-5002!
We Are Certified Cleaning Experts
7/5/2024 (Permalink)
SERVPRO® is Here to Help during this time of need
During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.
Specialized Training
We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:
- Kitchen/Food Areas
- Bathrooms
- Schools/Classrooms
- Offices
- Retail Spaces
- Water Fountains
- Shelving/Racks
- Sales Counters
- Carpets and Rugs
- Stair Handrails
- Elevator Cars
- Playground Equipment
- Fitness Equipment
Specialized Products
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.
Call Today for a Proactive Cleaning
If your home or business needs deep cleaning services, call the experts today – SERVPRO of York, James City and Poquoson 757-229-3442 or toll free 1-800-889-5002
We make it "Like it never even happened."
Why SERVPRO® of York, James City County & Poquoson
7/3/2024 (Permalink)
Never fear. SERVPRO® is here. Storm damage can be devastating. Heavy rains and winds can contribute to a great deal of damage to your York home. That is why our company has dedicated ourselves to being there for our customers when they need us the most. Rain or shine we are always open 24/7 to answer your calls.
As a homeowner or business owner it is important that you are aware of what range of storm damage your insurance policy covers. Policies usually cover against storm damage. Some include coverage of outside fences, garden sheds, gates and hedges while others may only include the home. At SERVPRO of York, James City County, and Poquoson we will make the process as seamless as possible with our trained staff.
Feeling overwhelmed? Set back and relax and allow SERVPRO to help in your time of need.
Experiencing any water or wind damage due to an unpredictable storm? Give SERVPRO of York, James City County, and Poquoson a call at 757-229-3442!
Choose Us! Here's Why!
7/2/2024 (Permalink)
SERVPRO® strictly adheres and lives up to our motto, “Like it never even happened.”
Our motto implies that we strive to make it seem like it was never dirty, like it never overflowed, like it never caught fire, like it never leaked, like it never smoldered – whatever the case, our mission is to make it “Like it never even happened.” No matter what “it” is.
Our brand is outspoken! Our brand is legendary. We have established a great relationship with the community.
We want to improve engagement.
We want to build a strong relationship with the community and our client.
We want to capture attention.
We want to improve brand recall!
We want to tell you the why? Why this brand? Why this company? Why this service?
Why this company/service? We have the key to success. We are experts on mitigation. We restore and resolve situations that the ordinary business may not have the knowledge or man power to do so. We train our guys effectively and thoroughly.
Testimonial From a customer: SERVPRO came to our home when our kitchen caught fire. This was the first time my wife and I had ever went through something like this. The technicians were professional and polite. The office answered all of our questions and made us feel like we were in good hands moving forward with the repairs to our home. Without SERVPRO I'm not sure what we would have done. I would highly recommend them to anyone that has to go through a disaster in their house.
Testimonial From A Customer: We are owners of a Townhouse in Williamsburg,Va we had a water damage and your team came out and immediately stated the cleanup process SERVPRO was extremely helpful in removing our furniutre and restoring it and returning it after our hardwood floors were complete. We can't say enough about SERVPRO and how pleased we are. They made this disaster easier to cope with Amanda was our contact person who was wonderful to put up with our calls and questions and scheduling the team to accomplish the various tasks. A special mention to the great team they were efficient, courteous and extremely helpful to us when we were very frustrated with this type of disaster.
These customers resided in Williamsburg VA. We were so happy to receive this review! We try our best on every single job to achieve greatness. We love getting feedback and that includes the bad as well. We want to become better than we were yesterday. Reviews, communication and constructive feedback help us all in this process
Call us if you are ever in need. If you have any questions, concerns or want more knowledge about our franchise! 757-229-3442 or toll free 1-800-889-5002!
Customer Reviews
7/1/2024 (Permalink)
It’s a great day at SERVPRO of York, James City County, & Poquoson we are proud of the reviews we receive from our customers. We strive for excellency and 5-star reviews in everything we do.
Here are some recent reviews from google.
"SERVPRO® has given me their full attention which I needed during this time. Throughout the many interactions with the office staff and the onsite crew everyone was patient!"
"SERVPRO always goes above and beyond to take care of their clients. The staff is always friendly and they are always willing to explain each step of the process. We appreciate their hard work!"
Call us today!
When you need emergency services for your home or business, we are only a call away.
757-229-3442 or toll free 1-800-889-5002
https://www.SERVPROyorkjamescitycountypoquoson.com/
The Best Equipment
7/1/2024 (Permalink)
When we are called to a flooded space, it is essential to be able to rapidly determine the extent of water damage in the home or business.
Getting your home or business dry is imperative in the aftermath of water damage. With excess moisture mold and mildew can develop and bacteria can multiply. That’s why SERVPRO® uses moisture meters during and after completion of water remediation work to ensure that structures are properly dried.
Moisture meters can reach areas that may be overlooked or not considered as being affected by moisture. These include areas such as basement walls, spaces between layers of drywall, concrete subfloors, and beneath carpet and tile. Identifying potential damage to these lesser-suspected areas can save thousands of dollars in reconstruction later.
SERVPRO of York, James City County & Poquoson provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.
If you need us we are here to help!
Safety - Newslines
7/1/2024 (Permalink)
Wireless Emergency Alerts or WEAs are emergency messages sent by authorized government alerting authorities through your mobile carrier. Government partners included local and state public safety agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service. Alerts received at the right time can help keep you safe during an emergency with WEA, alerts can be sent to your mobile device when you may be in harm's way, without need to download an app or subscribe to a service WEA may share:
- Extreme weather warnings
- Local emergencies requiring evacuation or immediate action
- AMBER Alerts
- Presidential Alerts during a national emergency
A WEA will look like a text message on your mobile device. The WEA message will typical show the type and time of the alert, any action you should take, and the agency issuing the alert. The message will be no more than 90 characters.
If you find yourself needing cleanup after a storm don't hesitate to reach out to SERVPRO of York, James City County & Poquoson at 757-229-3442 or 1-800-889-5002.