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Safety - Newslines

8/7/2019 (Permalink)

Safety- Newsline

Wireless Emergency Alerts or WEAs are emergency messages sent by authorized government alerting authorities through your mobile carrier. Government partners included local and state public safety agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service. Alerts received at the right time can help keep you safe during an emergency with WEA, alerts can be sent to your mobile device when you may be in harm's way, without need to download an app or subscribe to a service WEA may share:

  • Extreme weather warnings
  • Local emergencies requiring evacuation or immediate action
  • AMBER Alerts
  • Presidential Alerts during a national emergency

A WEA will look like a text message on your mobile device. The WEA message will typical show the type and time of the alert, any action you should take, and the agency issuing the alert. The message will be no more than 90 characters.

Mold Reactions

8/7/2019 (Permalink)

Not only does the thought of having mold scare most people, due to the fact they think it’s toxic. For some people it can be harmful unsafe to breath in mold. Mold comes is different strains, colors, textures, and growth rates. That's why you should leave it to the SERVPRO Professionals to come in and decide the best plan of action if you think there is a possibility of you having mold.

If you think have mold in any part of your house or place of business give our office a call. We’ll send an estimator out for a $155 fee to tell you where the mold is coming from if you do in fact have mold. Also our SERVPRO professional estimators will draw up a detailed plan to rid the structure of mold.


8/7/2019 (Permalink)

SERVPRO professionals offer many tools to help their customers in the middle of disasters. However now SERVPRO professionals are offering a tool to their customers to help prepare them before disaster even strikes. This new tool is called an ERP (Emergency Ready Profile) which can be downloaded from the Apple or Android App store by searching SERVPRO. This app allows SERVPRO to set up a date and walk your property with you, to create a profile for what you would be during a fire or water damage. The app holds the information for where the water, electrical, gas, and computer server shut offs are located in your building along with contact and account numbers for those companies. The free SERVPRO app also details where the best location for SERVPRO vehicles to park during an emergency. Your contact person at SERVPRO also has their phone number listed so you just open the app and dial.

Arson & Vandalism

8/7/2019 (Permalink)

For many commercial properties like hotels, apartments, or offices there are a range of every day disasters that can strike that don’t include fire or water damage. Arson and vandalism are a common occurrence in commercial properties. SERVPRO professionals are recognized as experts at helping property owners recover quickly from fire and water damages but also when vandalism happens. Many times people think that you just paint over the graffiti or other methods used. That however is not the case. SERVPRO professionals come in and provide general vandalism cleaning and deodorization services for graffiti, egg and spoiled foods, and human or animal waste that people feel the need to use. SERVPRO professionals are have specialized chemicals the SERVPRO makes to rid a property of smell and remove the cause of the smell.

Fire Damage - tips for while you wait

8/7/2019 (Permalink)

When fire damage happens at your home or property it is a terrifying moment, because you don’t know what to do once everyone has made it out safely. So here are some tips to help you while you wait for our crews to reach your property:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet

  • Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork

  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas

  • If electricity is off, empty freezer/fridge completely and prop doors opens to help prevent odor

  • Wipe soot from chrome kitchen/bathroom faucets, trim, appliances then protect these surfaces with a light coating of lubricant

  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks, and tubs to avoid freezing pipes

  • Change HVAC filter; leave system off until a trained professional can check the system

  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC

Water Damage - tips while you wait

8/7/2019 (Permalink)

When water damage happens you could know about it a few minutes or days after it starts. So here are some tips to help you while you wait for our crews to reach your property if the water source is clean:

  • Shut off the water source if possible or contact a professional to do so

  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water as electrical shock hazards may exist.

  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushion to allow more even drying

  • Move any painting, art objects, computers, documents and other valuable items that may be sensitive to moisture

  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining

  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner

  • Do not turn on ceiling fixtures if ceiling is wet: don’t enter rooms where ceiling are sagging from retained water

Restoration tools

8/7/2019 (Permalink)

Would you know what the following do?

  • Moisture Sensor: used to detect moisture in carpets, baseboards, and walls

  • Moisture Meters: used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing us to monitor the drying process

  • Thermo hygrometers: measure temperature and relative humidity. When armed with this information, we can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

  • Ultra Low-Volume Fogger: these will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.

  • Thermal Foggers: these dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles.

Damage from Water?

5/22/2018 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. We have the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measureable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. We will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by us:

  • Moisture Sensors

  • Moisture Meters

  • Thermo hygrometers

  • Ultra Low-Volume Foggers

  • Thermal Foggers

Read our next blog to see what these tools do.

Hurricane Season

5/22/2018 (Permalink)

Here are some stats and safety tips

The peak time of the year for hurricanes here in the Atlantic region is June-November. One the pacific the peak time of year is May- November. Our franchise has traveled all across the country cleaning up after hurricanes. No distance is too far for us.

  • Did you know the force of a hurricane is from 74-155+ miles per hour?

The cost of hurricane damage is usually a couple million per storm. Hurricane Sandy though caused nearly $62 billion in damages once it hit the USA. Our franchise spent a month in New Jersey doing storm work. $128 billion in damages was caused by Hurricane Katrina. Our owner Joey and another franchise spent over 5 months together in Louisiana cleaning up after Katrina.

Mold Estimate

5/22/2018 (Permalink)

When you contact our franchise about mold we usually start with an estimate. This means we schedule for a certain day and an estimator will come out to your building or home to see where you think there is mold. The estimator always tries to identify what is causing the mold to form if there appears to be any.

Some causes of mold can be high humidity, moisture in the walls, leaking pipes, or etc. We trust our highly certified estimator Manuel to make the call on where the mold is coming from, as he has been with the company for over 15 years. Manuel also holds the IICRC certification for mold. This means he has taken and will continue to take classes related to mold in order to keep his certification valid.

Once our estimator comes out and finds the source of the mold growth and has an idea of what is happening in the space, he'll come back to the office to form an estimate for the property owner. This estimate details line item by line item what our SERVPRO will do to rid the property of mold. The total cost for job is also then disclosed to the paying party.

After the estimate is reviewed and approved for work our technicians are scheduled. During the mold remediation process the property owner is updated regularly to make sure that they don't have any questions.